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Back there in the back of the plane…
On 08/09/2008, in Uncategorized
It’s Delta’s President and CFO Ed Bastian. In our interview taped Thursday that airs on GPB August 17th and 18th, I asked about his impression of the public’s flying experience. (Cattle in the air?) Turns out you’ll find the head of the soon-to-be largest airline in the world…flying Y-class on Delta flights. He often sits at the back of the plane to learn more about what customers experience and to ensure that full fare business passengers sit up front. I suspect that’s the CFO part of his job coming through.
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